Last Updated: 10 September 2023

1. Introduction
At Mercante Technologies, we prioritize the satisfaction and confidence of our users. We understand the importance of trialing our service to ensure it fits your needs. Hence, we offer an extensive free trial period. This document outlines our policy regarding refunds.

2. Free Trial Period
Before any commitment or purchase, every new user is entitled to a free trial period lasting 2 months. During this period, users can fully access and test our product to determine if it aligns with their requirements.

3. No Refunds
After the trial period, if you choose to continue using our service and make a purchase, please note that we do not provide refunds, whether partial or full, for any subscriptions or purchases made. We encourage all our users to utilize the free trial period to make an informed decision before committing to a purchase.

4. Exceptions
While our policy is to not offer refunds, we will assess exceptional circumstances on a case-by-case basis. If you believe your situation warrants consideration, please reach out to our support team at hello@mercante.ai.

5. Questions
For any questions or clarifications regarding our Refund Policy, please contact us at hello@mercante.ai.