Privacy Policy

Last Updated: 3 December 2023

1. Introduction
Mercante Technologies respects and prioritizes the privacy of our users. This Privacy Policy outlines how we gather, protect, and utilize the personal information you provide to us.

2. Data Collection
We may collect the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Browsing data (IP address, browser type, visit duration, page views, etc.)
• Any other data related to user feedback or communications.

3. Data Usage
We utilize the information we collect to:

• Provide, maintain, and improve our services.
• Respond to user feedback or inquiries.
• Conduct research and analytics to understand our user base better.
• Send out newsletters, promotional materials, or other information.

Our app provides an optional feature - automatic response to emails using the AI chatbot. This service is optional and only provided on user request. When a user decides to opt-in to this service, the user grants Mercante AI to identify the user, read the user's emails and respond to the user's emails. This process is completely automated and no emails are being stored by Mercante AI. The email data is accessed only with explicit user consent, and consent can be revoked at any time. We assure our users that this data is not shared with third parties and is used exclusively to provide the personalized email interaction facilitated by our app.

4. Data Protection
We implement robust security measures to ensure your personal data's safety:

• Data encryption.
• Secure servers.
• Regular vulnerability assessments.

5. Third-Party Sharing
We do not sell, trade, or rent user personal identification information to others. However, we may share aggregated demographic information, not linked to any personal identification information, with our business partners, trusted affiliates, and advertisers.

6. User Rights
You have the right to:

• Access the personal data we hold about you.
• Correct inaccuracies in your personal data.
• Withdraw any consent.
• Delete your personal data.

7. Cookies
We use cookies on our website. Refer to our Cookie Policy for more details.

8. External Links
Our website may contain links to other sites. We are not responsible for the content or privacy policies of those sites.

9. Changes to This Privacy Policy
We may update this policy occasionally. We advise users to check this page for any changes and stay informed about how we protect the personal information we collect.

10. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

11. Contact Us
For any questions regarding this Privacy Policy, please contact us at hello@mercante.ai.